Legal

Privacy Policy

We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information.

Last updated: February 2026

1. Introduction

This Privacy Policy explains how Net Advice Solutions S.R.L. ("we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website www.netadvice.ro or interact with our services.

We are committed to complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Romanian Law No. 190/2018 implementing the GDPR, and all other applicable data protection legislation.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Net Advice Solutions S.R.L.
  • CUI: RO46768962
  • Registered office: Str. Campul Pipera, 13G, Voluntari, Ilfov, Romania
  • Email: office@netadvice.ro
  • Website: www.netadvice.ro

For any questions regarding data protection or to exercise your rights, please contact us at office@netadvice.ro.

3. What Data We Collect

3.1 Data You Provide Directly

When you use our contact form or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Message content

3.2 Data Collected Automatically

When you visit our website, we may automatically collect:

  • IP address (anonymized where possible)
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and navigation paths
  • Referring website URL
  • Device type and screen resolution

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. See Section 10 for details on our cookie usage.

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by Article 6 of the GDPR:

  • Consent (Art. 6(1)(a)): When you voluntarily submit your data through our contact form or subscribe to communications. You may withdraw consent at any time.
  • Contract performance (Art. 6(1)(b)): When processing is necessary to fulfil a contract with you or to take steps at your request prior to entering into a contract.
  • Legitimate interest (Art. 6(1)(f)): For website analytics, security monitoring, and improving our services, where such interests are not overridden by your rights and freedoms.
  • Legal obligation (Art. 6(1)(c)): When we are required to process data to comply with applicable laws or regulations.

5. How We Use Your Data

We use your personal data for the following purposes:

  • Responding to your inquiries and providing requested information
  • Delivering and managing our services
  • Sending relevant communications about our products and services (only with your consent)
  • Analyzing website traffic and user behavior to improve our website and services
  • Ensuring the security and proper functioning of our website
  • Complying with legal and regulatory obligations

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties.

We may share your data with the following service providers who assist us in operating our business:

  • Cloudflare, Inc. (USA) — Website hosting (Cloudflare Pages), content delivery network (CDN), security services, and spam protection (Cloudflare Turnstile) for the contact form
  • Microsoft Corporation (USA) — Email communications via Microsoft 365. Contact form submissions are delivered through Microsoft Exchange Online (noreply@netadvice.ro)
  • Google LLC (USA) — Web fonts (Google Fonts) are loaded from Google servers when you visit our website, which may transmit your IP address to Google

All third-party service providers are required to process your data in accordance with GDPR and are bound by data processing agreements. We only share the minimum data necessary for them to perform their services.

We may also disclose your data if required by law, regulation, or legal process.

7. International Data Transfers

Some of our third-party service providers are based in the United States, which means your personal data may be transferred to and processed outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards as required by GDPR Article 46:

  • Cloudflare, Inc. — Operates under the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses (SCCs) approved by the European Commission
  • Microsoft Corporation — Operates under the EU-U.S. Data Privacy Framework, with data processing within the EU (Microsoft EU Data Boundary) where applicable, supplemented by SCCs
  • Google LLC — Operates under the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses (SCCs)

You may request further details about the safeguards in place for international transfers by contacting us at office@netadvice.ro.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: Retained for up to 24 months from the date of your last interaction, unless a contractual relationship is established
  • Contractual data: Retained for the duration of the contract and for up to 5 years thereafter, as required by Romanian commercial law
  • Analytics data: Retained in anonymized form for up to 26 months
  • Cookie data: Retained according to the cookie lifespan specified in Section 10

After the retention period expires, your data is securely deleted or anonymized.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): You can request a copy of the personal data we hold about you
  • Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data
  • Right to erasure (Art. 17): You can request deletion of your personal data ("right to be forgotten")
  • Right to data portability (Art. 20): You can request your data in a structured, commonly used, machine-readable format
  • Right to restrict processing (Art. 18): You can request that we limit how we process your data
  • Right to object (Art. 21): You can object to processing based on legitimate interests or for direct marketing purposes
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at office@netadvice.ro. We will respond to your request within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.

10. Cookies

Our website uses cookies to ensure proper functionality and to improve your experience. Cookies are small text files stored on your device when you visit our website.

10.1 Types of Cookies We Use

  • Strictly necessary cookies: Essential for the website to function correctly. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
  • Functional cookies: Remember your preferences and settings to provide a more personalized experience.

10.2 Cookie Consent

In accordance with the ePrivacy Directive (2002/58/EC) and Romanian Law No. 506/2004, strictly necessary cookies are placed without consent as they are essential for the website to function. Non-essential cookies (such as analytics or functional cookies) are only placed after you have given your informed consent through our cookie banner.

You may withdraw your cookie consent at any time by clearing your browser cookies and revisiting our website.

10.3 Managing Cookies

You can also control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect website functionality.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 16. In accordance with GDPR Article 8 and the Romanian digital age of consent, we do not knowingly collect or process personal data from children under 16 years of age.

If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such data promptly. If you believe that a child under 16 has provided us with personal data, please contact us at office@netadvice.ro.

12. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure hosting infrastructure with regular security updates
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and monitoring

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards practicable.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

14. Data Protection Contact

Net Advice Solutions S.R.L. has not appointed a Data Protection Officer (DPO) as the company does not meet the mandatory requirements under GDPR Article 37. However, we take data protection seriously and have designated a data protection responsible person.

For all data protection matters, including exercising your rights under GDPR, please contact us at office@netadvice.ro. We will respond within the legally required timeframes.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

We aim to resolve all data protection inquiries promptly and within the timeframes required by applicable law.